This Policy applies to HomeLink. Jsofy Account uses Firebase Authentication as a common identity layer for products configured to share it, while HomeLink/JSONIC business data, permissions and subscriptions remain product-specific. Firebase identifies the person; HomeLink authorizes Houses/roles/plans and JSONIC authorizes Stores/roles/plans independently. HomeLink data is not automatically transferred to another product merely because the same identity/email is used.
Depending on features you choose, HomeLink processes: name/email/IDs, self-declared age group and authentication information; Houses, roles and invitations; in-app messages, posts and report/block records; photos, videos, audio and files you select; calendars, tasks, shopping, meal plans and household finance entries; location, time, accuracy, speed/heading when sharing is enabled; Store transactions and entitlements; device status needed for features, such as battery, notifications and alerts; and permitted diagnostics, crash, interaction and advertising/device identifiers handled by SDKs. In-app messages do not mean HomeLink reads your phone SMS, address book or calls. Media is obtained through user actions and the relevant operating-system permission.
Authentication/security; House sync; content/media delivery; location/safety; notifications; entitlement verification; fraud/abuse prevention; backup/recovery; reliability diagnosis; legal-consent records; and legal compliance.
HomeLink processes location for enabled location features. “Always share” may process location while backgrounded/closed to update authorized members, Safe Places and trips. HomeLink may filter/merge GPS noise and build daily journeys/movement segments from samples. Journey history is an estimate rather than continuous recording.
Family data is shown to authorized members within the correct House and according to the sender-selected feature. Houses remain separate even if one person joins several. Necessary data may be processed by authentication, hosting, storage, email, maps, notification, Store, advertising and AI providers as described below; or disclosed as legally required or to address fraud, safety or user rights. We do not sell family location data or include House GPS coordinates/history in advertising requests. Limited access to shared content may be needed to resolve reports, support requests or legal obligations.
HomeLink uses reasonable technical/organizational safeguards such as TLS, House/role authorization, server validation, private storage, rate limits, secret/token controls and security logging. No system is perfectly secure. Users should secure devices/email/passwords and never share OTPs, seed/private keys or CVV.
Data is retained as needed to provide features, maintain security, resolve disputes or meet legal obligations. Free/Silver/Gold location history is limited to 7/30/60 days; supported trash data has 7/30/90 day retention. Current Cloud capacity is 1/5/10 GB per House. Downgrading or exceeding limits may restrict new writes/uploads; users can manage and delete data. Deleted data, backups and exports outside the app are not a permanent archive. Necessary transaction, safety-report and legal records may be retained longer where permitted by law. Backup expiry follows the backup/security cycle and backups are not used to restore a validly deleted account against the request.
Deletion can be initiated in-app or at https://homelink.jsofy.com/en/delete-account. Personal data specific to the user, including personal location history, is deleted/anonymized as applicable. Shared House content may be retained/de-linked where needed to avoid deleting other members' independent data. Store subscriptions are not automatically cancelled.
Depending on applicable law, users may have rights to know/access/correct/delete/restrict/object/withdraw consent/receive a copy/complain. Revoking location permissions stops related functionality. Requests can be made in-app or through jsofy.com.
If providers process data outside the user's location, HomeLink applies appropriate mechanisms/safeguards required by applicable law and service configuration. Providers can change as infrastructure changes; material changes will be reflected in the Policy.
Material changes affecting rights/processing will be communicated as appropriate and may require explicit re-consent to new Terms/Privacy versions. The server stores version, time and minimum technical consent evidence for audit.
Direct users must be 13 or older; people under 13 may not use or register for HomeLink. Users aged 13–17 join through appropriate guardian-managed profiles/invitations and permission under local law. We record the self-declared age band and consent evidence to apply restrictions. Child/teen roles are not served ads. If you believe data was collected contrary to these age conditions, contact [email protected] for review and appropriate deletion.
Google Mobile Ads and User Messaging Platform may process advertising/device identifiers, IP address or approximate network-derived location, ad interactions and diagnostic/crash data according to applicable permissions, configuration and privacy choices. Precise location, chats and family history are not used for ad targeting. Privacy choices can be reopened in Settings; consent governs collection/use where required. Gold has no native ads; rewarded ads are voluntary and limited to eligible members. HomeLink has no affiliate or partner-offer marketing.
When you choose AI, the necessary question/context or receipt image is processed through the backend and configured providers (xKiro/Qwen, Cloudflare, Groq, NVIDIA; fallback GPT 6 Luna) to provide the requested response, not for advertising. Reports may contain reported content, House, author/reporter, reason and moderation status, used for safety, abuse prevention, appeals and legal obligations. Automated processing may require authorized human review and cannot guarantee identification of every violation.